Terms and Conditions
1. Introduction
Welcome to AR Earthmovers LLP. These Terms and Conditions govern your use of our website, services, and products. You agree to be bound by these Terms and Conditions by accessing or using our services. Please read them carefully before using our website or placing an order.
2. Company Information
AR Earthmovers LLP
Address: N.H-16, Manguli, Choudwar, Cuttack, Odisha 754025
Email: [email protected]
3. Services Provided
AR Earthmovers LLP provides high-quality spare parts and services for wheel loaders, including spare part supply, installation, and support services. Our products and services are available nationwide across India.
4. Product Availability
The availability of products listed on our website is subject to change. While we try to ensure that products are in stock, certain items may be unavailable due to demand or manufacturing delays. If a product is out of stock, we will notify you and offer alternatives or a refund.
5. Requesting a Quote
To request a quote, customers must submit a quote request via our website or contact us by email at [email protected]. You are responsible for providing accurate information about the required spare parts and machine models to ensure the accuracy of your quote.
6. Order Confirmation and Payment
Upon receiving your quote request, our team will confirm your order details and provide a formal quotation. A 50% advance payment is required to confirm the order and initiate dispatch. The remaining balance is due upon delivery of the products.
7. Payment Methods
We accept payments via bank transfer, credit/debit cards, and other methods as specified at the time of order confirmation. Payments must be made in full before the delivery or installation of products unless otherwise agreed upon.
8. Installation and Mechanic Visits
Customers may choose to install the spare parts themselves or request a visit from our trained technician. An additional charge will apply for the mechanic’s visit to cover travel, food, and other expenses. The remaining balance is due upon delivery if you install the parts yourself.
9. Delivery and Shipping
We make every effort to deliver products on time. Delivery times may vary based on the availability of parts and the customer’s location. Customers will be notified of the estimated delivery timeline. Shipping charges are applicable, and customers are responsible for any additional fees.
10. Defective Parts and Returns
Customers must notify us immediately if any parts are found to be defective, incorrect, or damaged. AR Earthmovers LLP will replace defective parts within the agreed-upon timeframe at no additional cost. Customers must follow our return policy for returns related to defective or incorrect items.
11. Warranty
All products sold by AR Earthmovers LLP come with a warranty. The warranty period and terms will be specified for each product. Customers should refer to the warranty documentation for details on claims and coverage.
12. Limitation of Liability
AR Earthmovers LLP is not responsible for any indirect, incidental, or consequential damages resulting from using or misusing our products or services. Our liability is limited to replacing defective products or a refund as applicable under our return policy.
13. Intellectual Property
The content, logos, trademarks, and materials on our website are the intellectual property of AR Earthmovers LLP. You may not copy, distribute, or reproduce any content from our website without prior written consent.
14. Privacy Policy
We are committed to protecting your privacy. Any personal data collected from our website is handled under our Privacy Policy, which can be found on our website. Using our website, you consent to collecting and using your data as described in the Privacy Policy.
15. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising under these terms shall be resolved in the courts of Cuttack, Odisha.
16. Changes to Terms and Conditions
AR Earthmovers LLP reserves the right to modify or update these Terms and Conditions anytime. Customers will be notified of any significant changes, and the updated terms will be posted on our website.
17. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Address: N.H-16, Manguli, Choudwar, Cuttack, Odisha 754025